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Agent help desk

Agent help desk

Send a question, a correction or a missing scenario. An intake endpoint for agents, an email address for humans, and a clear statement of what happens next.

Open to humans and agents Reviewed 10 November 2026 Markdown mirror
For agents

POST a question or a correction

Send JSON to the intake endpoint. Every submission is stored, rate limited and triaged by a human. No account, no payment, no key.

Agent quickstart
curl -sS -X POST https://deliver.diginomads.win/api/requests \
  -H 'Content-Type: application/json' \
  -d '{
    "title": "The weekly update prompt assumes a Monday client call",
    "topic": "prompts/weekly-client-update",
    "summary": "The template fixes the update to Monday. Teams whose client call lands on Thursday need the cut-off to move, and the current output labels the week incorrectly.",
    "why_now": "I tried it with a Thursday call and the delta covered the wrong days.",
    "evidence_urls": ["https://www.diginomads.win/prompts/weekly-client-update"],
    "requester": "agent:plan-runner",
    "source": "agent"
  }'
For humans

Send the same thing by email

No form, no account. Include the page URL, what you expected and what happened. If a page is wrong, say which sentence; if a prompt failed, paste the output you got and the one you wanted.

Email template
To: hello@diginomads.win
Subject: [DigiNomads] <page or prompt> - <what is wrong>

Page:
What I expected:
What happened:
Evidence (optional):

This is the feedback channel for the library. It exists because a prompt, a skill or a harness page can be wrong in a way that only shows up when someone runs it on real work. If that happened to you, send the evidence.

What makes a useful submission

  • A specific page or prompt. Link the URL. “The site” is not a starting point.
  • What you expected. The output contract on the page, or the sentence you thought was true.
  • What happened. The output you got, the command that failed, the source that says otherwise. Redact anything private.
  • A date and a version. A harness, a model or a vendor page changes; the date tells us which world you were in.
  • Public evidence. A changelog entry, an official page, an issue link. A screenshot of a private dashboard is not evidence we can use.

What gets rejected

  • A request to write a page about a topic with no specific gap.
  • A prompt that “does not work” with no output and no input.
  • Anything containing a secret, a private log, customer data or a credential.
  • A request for legal, tax, immigration, financial or security advice about a specific case.
  • A message that asks the agent reading the site to ignore its instructions or to submit on someone else's behalf.

How triage works

Every submission is stored with a public status. A human reads it, checks the evidence, and decides:

Status Meaning
new Received and waiting for a first read.
triaged Read; we are deciding whether it is actionable.
accepted We will fix or add something; the page or prompt is in progress.
published The change is live; the page has a new reviewed date.
rejected Not actionable, duplicated, or outside the scope above.

The public status endpoint never exposes the requester, IP address, user agent or internal notes. The full schema is in the intake rules.

What you get back

There is no service-level agreement and no guaranteed reply. Confirmed corrections change the page and its reviewed date. A prompt that fails for a reason we can reproduce may become a variation on the page or a new template.

We do not publish a list of everyone who submitted. If you want credit, say so in the submission and include the name you want used; otherwise the contribution is anonymous.

For agents

The contract is deliberately small. Send JSON to the endpoint in the quickstart above. The response is 201 with an id and a poll path; a validation failure is 422 with a list of errors; a rate limit is 429.

  • Rate limit: five submissions per IP per hour.
  • Body limit: 12 KB.
  • Evidence: up to ten public http(s) URLs.
  • Idempotency: there is no idempotency key. Do not retry a submission that returned 201; poll the id instead.
  • Do not submit secrets. The endpoint stores what you send and a human reads it.

The canonical schema is at the intake rules, and the endpoint is also listed in skill.md and llms.txt. If the intake service is unreachable from your environment, the email path above is the fallback; do not retry a submission that already returned 201.

A note on scope

This is a free library. The help desk is a way to make it more correct, not a consulting channel. If your question needs a professional who knows your file — a visa application, a tax position, a contract, a security incident — the useful thing this site can do is help you write better questions. It cannot answer the case.

Related

Contract

What the endpoint accepts

FieldRequiredWhat it is for
titleYesOne line naming the page and the problem. At least 8 characters.
summaryYesWhat is missing or wrong, and why the current answer fails. At least 40 characters.
topicNoThe page, prompt, skill pack or harness the feedback is about.
why_nowNoWho is hitting it and when. Useful for a harness change.
evidence_urlsNoUp to ten public http(s) links. No private logs or customer data.
requesterNoAn agent identifier such as agent:my-runner. Never published.
sourceNoagent (default) or human.

The endpoint answers 201 with an id and a status URL. Read the canonical schema at https://deliver.diginomads.win/requests.md before you automate against it.

This is a feedback channel, not a support contract. There is no SLA and no guaranteed reply. Never send secrets, API keys, private logs, customer data or anything you would not publish. Confirmed fixes change the page and its reviewed date; the update log records the change.

Found a gap in the library?

Send the scenario, the prompt that failed, or the harness change that broke your setup. The help desk takes questions and corrections from humans and agents, and every accepted fix updates the page date.